FAQs - Sonicallys Producer packs & Melodies for Trap, Hip-Hop, Lo-Fi

FAQ's

  • When will i receive my product(s)?

   All products purchased on our site are available through instant download. In order to purchase and download your products all you have to do is set up a free account quick and easy either when trying to purchase or using the account icon at the top right of the screen. Once you have registered and purchased a product you will receive an email with your download links attached (Please check your spam folder).
  • Will these sounds work with my DAW/Software?

All of our loops are in WAV format which is supported by all major DAW'S and music software including but not limited to: FL Studio, Logic, Cubase, Reason, Pro Tools, Maschine and many more.

MIDI files are also included in most of our packs enabling you to use your own sounds and/or modify the chords/melodies to your own liking. MIDI is widely used in all major DAW's

Some packs include presets for specific VST's (E.g Serum, Massive, Kontakt etc) and you will need to own the named VST in order to use the presets.

  • Can I use the sounds in commercial projects?

All of the sounds contained in all of our packs are royalty free, meaning once you have purchased a pack you can use them in any of your own musical works (Beats/instrumentals) and you won't have to pay us any royalties if you sell, lease or stream your musical works.

Any redistribution and repackaging is strictly prohibited.

Rendering the product files (From construction kits, demos etc) and releasing the exact same song as your own content is prohibited.

  • Why are my downloads limited?

We limit downloads to optimize the speed of our site. If you require additional downloads please feel free to contact us and we will be more than happy to assist you.
  • How do i use a coupon/discount?

Simply add a product(s) you're wanting to purchase by clicking add to cart. Go to the cart, login/create an account, and enter your coupon code in the coupon box at the cart and your discount will automatically be applied.
  • I haven't received my order confirmation email

Sometimes email services flag automated emails as spam. Please check the spam folder of the email account you used to purchase the product(s). If you're unable to find the email, please contact us using the contact form on our site (bottom of every page) and we will resolve your issue as soon as quickly as we can.
  • Can I get a refund?

Sonicallys has a full 100% money back guarantee on all individual products within 30 days of purchase (No bulk or discount purchases). One refund per person. To receive a refund please use our contact form on our contact page and will get back to you as soon as possible.